Contact Richard Casino

Need help with Richard Casino? Contact our support team at support@richard-casino.fun. We can assist with general account questions, website issues and other matters relating to your experience. To help us understand your request and respond efficiently, please provide clear and relevant information in your message.

Richard Casino operates under a licence issued by the Tobique Gaming Commission in New Brunswick (licence No. 0000064) and the Comoros jurisdiction (licence ALSI-202509073-FI2).

How to get in touch

For assistance, send an email to support@richard-casino.fun. Our team will review your message and reply as soon as reasonably possible, usually within 24 hours. Response times may vary depending on the nature of your request, the information provided and the number of enquiries being handled.

Please include enough detail for support to identify the issue without sharing unnecessary sensitive information. If your enquiry relates to an account, use the email address or username connected with that account.

Your account email or username
A short description of the issue or question
Relevant dates, transaction references or error messages, where available
Screenshots if they are relevant and do not expose passwords, payment details or other sensitive information

What we can help with

Account access and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and conditions
Technical problems with the website or account features
Responsible gambling requests, including requests for support with managing your play

For your security, never include your password or complete payment card details in an email. If you have a responsible gambling concern, state this clearly in your message so it can be directed appropriately. Please contact support@richard-casino.fun whenever you need assistance.